Privacy Policy

1. About this policy

This policy applies to Health Vitality Living and the website healthvitalityliving.com. For privacy enquiries, use our contact form, call +1 919-966-2575, or write to 216 Vance St, Chapel Hill, NC 27516, USA.

2. Information you choose to share

• Contact enquiries: your first and last name, email address, optional phone number, selected topic, message, consent record, and submission time.
• Newsletter subscriptions: your email address, optional first name, consent record, subscription status, and the time you subscribe or unsubscribe.
• Technical information: our hosting service may process connection details, such as IP addresses and request logs. The form server temporarily uses connection information in memory to help limit repeated requests.

3. How we use information

We use enquiry details to record and manage your request and, where a response process is available, communicate about it. We use newsletter details to manage mailing preferences and, when a mailing service is configured, deliver the content you have requested. We also use limited technical information to maintain security and prevent misuse.

Sending a contact enquiry does not enroll you in the newsletter. Newsletter consent is requested separately. We do not use your submitted information to provide medical diagnosis or treatment.

4. Storage and service providers

Form submissions are saved on the website’s server. The included website does not automatically send enquiry emails or newsletter messages; delivery requires a separately configured provider. Hosting and any future email delivery providers may process information as needed to operate those services. Any material change to this processing should be reflected in this policy before it is introduced.

We do not sell personal information. We may disclose information where required by law or reasonably necessary to protect the website, its users, or others.

5. Retention and security

We retain enquiries as needed to handle the request and any related obligations. Active subscription records are retained to manage the mailing list. A minimal unsubscribed record may be kept to honor your preference. There is no automatic deletion schedule in this website implementation; you can request deletion through the contact details above.

No method of internet transmission or storage is completely secure. Do not submit medical records, insurance numbers, payment card information, government IDs, or other sensitive personal information. This is not a secure patient portal.

6. Cookies and tracking

This website does not set advertising or analytics cookies and does not use third-party tracking scripts. Fonts, styles, scripts, and images are served locally. Hosting infrastructure may separately keep operational logs. If analytics or other tracking is introduced, this policy and any required consent controls must be updated.

7. Your choices

You can unsubscribe from the newsletter at any time. To request access, correction, or deletion of information you submitted, contact us and clearly state your request. We may need to verify your identity before acting. Privacy rights depend on the laws applicable to your circumstances.

8. Children and external links

The website is intended for adults. We do not knowingly request personal information from children under 13. If you believe a child has submitted information, contact us to request removal. External links, including Google Maps, have their own privacy practices; opening them takes you to another service.

9. Updates

This policy may be updated to reflect changes in the website or legal requirements. Review it before submitting information if you have concerns about how the site operates.